Karen Horn

Karen Horn is an experienced customer service professional with a robust background in managing complex customer relationships and operational support. Currently serving as a Customer Service Supervisor at Byram Healthcare since March 2017, Karen has previously held significant roles at AmerisourceBergen, where responsibilities included liaising with strategic accounts generating over $1.5 billion annually, handling high-priority inquiries, and training customer care representatives. With a foundation in customer account management from Comcast and earlier roles in fitness instruction and office management, Karen possesses strong problem-solving abilities and a commitment to enhancing customer experiences. Karen earned an Associate's degree from Joliet Junior College.