April Ran is a professional with 10 years of technical support expertise, having worked at notable companies such as ByteDance, DellEMC, and Microsoft. Currently serving as the Lark Global Support Lead, April specializes in root cause analysis and solution design for complex enterprise-level issues. April's skills include developing automation tools, working with various storage and networking technologies, and proficiently managing Linux systems and script development. April holds a Bachelor's degree in Electronic Information Engineering from 重庆大学, completed in 2014.
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