Sonnet Shen is an accomplished professional with extensive experience in operations management and business analytics. Currently serving as the Head of Operation Management Office at ByteDance Zero since August 2021, Sonnet oversees various functions including business analytics, project management office, go-to-market strategies, and user research. Prior to ByteDance, Sonnet worked at McKinsey & Company for a decade, holding roles such as Senior Expert and Engagement Manager, specializing in operational and digital transformations as well as lean capability building. Sonnet also has a significant background in lean six sigma methodologies, having served as a Lean Six Sigma Black Belt at 3M, responsible for the implementation of initiatives across 20+ factories in China. Starting a career as an Industrial Engineer at Intel, Sonnet holds a Master's degree in Industrial Engineering & Management from Shanghai Jiao Tong University and a Bachelor's degree in Mechanical Engineering from Zhejiang University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices