Emilie Shortland is an experienced account management professional with a diverse background in customer support and administrative functions. Currently serving as an Account Manager at Bytes Software Services since December 2018, Emilie has previously held roles as an Account Executive and Customer Support & Relationship Manager within the same company. Prior experience includes working as a Property Accounts & Administration Assistant at Edgerley Simpson Howe LLP, where management of the residential purchase ledger department and credit control processes was essential. Emilie's earlier career at EnablesIT as a Project Coordinator and Accounts Assistant involved contract management, KPI reporting, and credit control. Emilie's career began as a Customer Service Apprentice at Princess Alice Hospice. Emilie completed GCSE education at The Holy Cross Catholic Girls School, with qualifications in subjects including Maths, English, and Health & Social Care.
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