C1
Mike Smith is an accomplished Engagement Director with extensive experience in cloud and managed services, IT outsourcing, and strategic sales. Currently serving as Engagement Director at ConvergeOne since September 2020, Mike has previously held key positions at InComm as Information Technology Quality Assurance Manager and Automation, and at CloudPoint Solutions, LLC as Vice President of Engagement Services. With a strong foundation in managed services from roles at Hewlett-Packard and CompuCom, Mike has excelled in managing the sales process, crafting proposals, and negotiating contracts, demonstrating a consistent track record of developing successful outsourcing solutions. Educational qualifications include a degree in Business Administration from the University of Missouri-Saint Louis and an AS in Data Communications from the Community College of the Air Force.
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C1
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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.