Thatcher Young is a seasoned professional with extensive experience in cloud services and customer support management. Currently serving as the Sr. Director of Cloud Services at ConvergeOne since November 2019, Thatcher focuses on network and security solutions. Previous roles include Cloud Architect at hc1.com and Technical Account Director at Genesys, where accountability for end-to-end delivery of cloud services was emphasized. Notable experience also encompasses leadership positions at Interactive Intelligence, overseeing service delivery and support teams, and strategic roles at New Era Tickets and Convergys, focusing on operational efficiency and financial performance. Thatcher holds a BS in Economics from the University of Utah.
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