Wilfrid Lemasson

Wilfrid Lemasson has extensive experience in customer services and professional services across multiple industries. Currently serving as Senior Director of Customer Services and formerly Director of Professional Services at C3 AI, Wilfrid is responsible for EMEA Delivery, Advisory Services, and Customer Success while overseeing team development. Prior experience includes EVP Consulting at FuturMaster, where Wilfrid managed global Consulting P&L and was part of the executive committee. Wilfrid has also held leadership roles at DELMIA Apriso, CDK Global, and Apriso, focusing on professional services, product management, and large-scale program management. Early career experience includes serving as a Senior SAP Consultant at Accenture. Wilfrid holds a Master of Business Administration from Mays Business School at Texas A&M University, a Master of Science in Ocean Engineering from Texas A&M University, and an engineering degree from ESTP.