Leandro Moreira Sena

Leandro Moreira Sena has a diverse work experience in the IT field. Leandro started their career at Stefanini IT Solutions as a Support Analyst Pl from June 2009 to May 2011. Leandro then moved on to Itaú Unibanco, where they held various roles. Leandro worked as an Availability Analyst Jr, managing incidents across different business sectors from May 2011 to December 2012. Leandro then transitioned to Systems Analyst Jr from January 2013 to May 2016, followed by IT System Engineer Pl from June 2016 to April 2020, and finally as an IT System Engineer Sr from July 2019 to April 2020. During these roles, Leandro was involved in projects related to channels, contact center applications, and site reliability engineering. Leandro also served as the Incident Management Coordinator, overseeing critical incidents and leading a team in resolving them promptly. Leandro joined C6 Bank in February 2022 as an IT Operations Coordinator and Tech Lead. Overall, Leandro has gained expertise in incident management, site reliability engineering, agile frameworks, and lean methodologies throughout their career.

Leandro Moreira Sena obtained a Bachelor's degree in Information Systems from the Universidade de Mogi das Cruzes between 2008 and 2012. Leandro then pursued a Master of Business Administration (MBA) with a specialization in IT Governance at the Universidade Presbiteriana Mackenzie from 2018 to 2020. In addition to their degrees, Leandro has obtained several certifications, including the Site Reliability Engineering (SRE) Foundation certificate from the DevOps Institute in 2021, the ITIL v4 certification from AXELOS Global Best Practice in 2019, and the Scrum Foundation Professional Certificate (SFPC) from CertiProf, also in 2019.