Martin Gauthier has extensive experience in the field of customer service and product management, currently serving as Directeur adjoint at CAA-Québec since April 2009, after previously holding the position of Conseiller, produits et services from May 2007 to February 2009. Martin holds a degree in Gestion des ressources humaines from Université du Québec à Trois-Rivières and a degree in Tourisme from Collège Laflèche.