Vivian Chiang

Vivian Chiang is an experienced insurance professional with a robust background in auto claims and corporate underwriting. Currently serving as Unit Manager for Corporate Underwriting and Auto Claims at CAA South Central Ontario since November 2019, Vivian manages a team of auto adjusters, ensuring performance targets and key performance indicators are met. Previously, Vivian worked with Travelers Canada as a Claims Professional in Specialty Lines, investigating complex auto claims, and held senior positions at Unifund Assurance Company and RSA, where responsibilities included managing high-stakes claims and catastrophic losses. Additionally, Vivian's early career included roles at RBC Insurance, emphasizing extensive claims handling and training initiatives. With a Bachelor of Music and ongoing studies at the Insurance Institute, Vivian combines analytical skills with a strong commitment to client service and operational efficiency.