Juan Aulla is an accomplished IT professional with extensive experience in various roles across multiple organizations, including Creative Artists Agency, Union Square Hospitality Group, and Samsung Electronics. Currently serving as an Information Technology Service Desk Level 3 at Creative Artists Agency since October 2022, Juan specializes in resolving service requests, inventory management, and providing VIP support. Previous roles encompass IT Specialist, Customer Care Engineer, and Network Operations Specialist, focusing on network management, asset tracking, and user support for enterprise-scale environments. Juan's strong technical skills are complemented by a solid educational background from New York University and York College.
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