Cabify
Sara Rojas Oliva is a Customer Support Specialist at Cabify since August 2022, where responsibilities include coordinating initiatives to ensure a consistent workflow in customer service offices and implementing standardized processes to meet KPIs and quality standards. Previously, as an Offline Analyst at Cabify, Sara was instrumental in developing offline customer service in Colombia, managing the establishment of physical offices and optimizing driver acquisition and reactivation processes. Earlier experience includes an internship at Belcorp, focusing on planning and executing projects aimed at cost savings in warehouse and production areas using Excel VBA for operational process optimization. Sara holds a degree in Industrial Engineering from Pontificia Universidad Javeriana and is currently pursuing a Master’s in Innovation Management at Universidad de La Sabana.
This person is not in any teams
This person is not in any offices
Cabify
44 followers
Cabify, company that has been a signatory member of the UN Global Compact since 2018, connects private users and companies with the means of transport that best suit their needs. Its main objective is to make cities a better place to live. For this, it seeks to decongest the streets by providing, through technology, a safe and quality transport option.