Cable & Wireless Communications
Shivam Singh is an experienced IT professional currently serving as a B2B Customer Support Center Tier 1 Engineer at Cable & Wireless Communications since February 2022, where responsibilities include supporting business customers with various managed services related to connectivity, voice, security, IPTV, digital signage, and WiFi solutions. Prior to this role, Shivam worked at DIRECTV Latin America from May 2018 to February 2022, providing IT operational support to the Caribbean market, coordinating with regional teams and AT&T to manage projects for 90 users across Trinidad, Curaçao, and Barbados. Shivam holds an Associate of Applied Science in Operating Systems Management from the College of Science, Technology and Applied Arts of Trinidad and Tobago (COSTAATT).
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