Justine Hickmott has extensive experience in customer service and management, currently serving as Customer Care Manager at Cabot Credit Management since February 2013. Prior to this, Justine was Head of Customer Service at Sigma Response Services Limited, where responsibilities included achieving revenue and profit targets within a start-up environment. Justine also held the position of Collections Team Leader at Solex Legal Services, overseeing the management and development of a collections team and improving performance through streamlined processes. Justine began a career in customer relations at Cabot Financial, progressing from Customer Relations Officer to Team Leader, focusing on collections and handling disputes. Education was completed at Maidstone Girls Grammar School.
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