Cacau Show
Henrique Azevedo currently serves as Gerente de CRM & Loyalty at Cacau Show, overseeing the CRM strategy for the Cacau Lovers program and other related initiatives. Responsibilities include managing KPIs, ensuring data quality, conducting training for franchise networks, and collaborating with IT and Development for system integration. Previously, Azevedo held the role of Coordenador de CRM & Loyalty at L, where responsibilities involved project management for loyalty campaigns and strategic planning. Earlier experience includes working at Comgás as Trainee Executivo focused on Customer Experience and at BrandLoyalty as Gerente de Projetos Jr., managing marketing projects and account planning. Azevedo's educational credentials include a specialization in CRM and Customer Experience from ESPM and an MBA in Applied Sciences of Consumption from the same institution, along with other leadership and communications certifications.
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Cacau Show
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Cacau Show is passionate for chocolate. They can translate it into the quality of their products, and the way they make them become true. Everything they create has a handcrafted aspect, a human touch. That is because, for Cacau Show, each chocolate is a caress expression, a real moment of happiness.