Graham Ede

Graham Ede is an accomplished entrepreneur and business consultant with extensive experience in various sectors, particularly in consultancy and customer contact services. As Co-Founder of Neos Wave since August 2019, Graham has been instrumental in innovating the traditional contact centre model through a blend of automation and skilled personnel, driving cost reductions and revenue growth for client organizations. In addition, Graham serves as Managing Partner at Caddyshack, a consultancy focused on business growth strategies, and holds non-executive directorship roles mentoring C-suite executives. Past roles include advisory positions at Yonder Digital Group, directorial responsibilities at What Car Connect? and Haymarket Media Group, and involvement in the establishment of Caddyshack Rentals. Graham's career is marked by a commitment to helping businesses navigate challenges and realize their growth and exit plans.