Sophie Hoey has extensive experience in various roles within the gas industry and customer service. Sophie has worked in roles such as Customer Strategy & Performance Manager, Customer Experience Manager, and Asset Strategy Analyst at Cadent Gas Limited. In these roles, Sophie has been involved in data analysis, project management, and resolving customer enquiries and complaints. Sophie has also worked at National Grid as a Connections Administration Assistant and at The Deltic Group as a Crew Member. Sophie holds a Bachelor of Arts degree in Criminology and Criminal Justice from De Montfort University.
April 1, 2024 - present
March, 2020
March, 2019
September, 2018
April, 2018
July, 2017