Pedro Paulino possesses extensive experience in after sales service management within the automotive industry, currently serving as the After Sales Service Manager at Caetano Baviera since June 2018, overseeing the BMW, BMWi, and Mini brands. Prior roles include After Sales Director at Auto Fialho de Almeida, where responsibilities encompassed strategy definition and quality management, and After Sales Area Manager at Mercedes Benz Portugal, supervising parts and service for multiple dealerships. With a strong foundation in technical service from positions at Baviera SA and EviMotors, along with a postgraduate degree in Management from ISCTE, Pedro has consistently demonstrated expertise in service strategy, operational management, and quality assurance across various automotive brands.
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