Leonardo Gil Ribeiro currently serves as an Analista de Processos Pleno at Caixa Vida e Previdência, a position held since September 2023. Prior to this role, Leonardo contributed to Brasilprev Seguros e Previdência S.A as an Assistente de operações from July 2019 to September 2023, where responsibilities included conducting thorough analyses of withdrawals and claims to ensure security, client satisfaction, and fraud prevention, as well as monitoring customer complaints to identify improvement opportunities and implement effective corrective actions. Leonardo holds a degree in Gestão Financeira from UniDrummond, completed between 2020 and 2021.
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