Sergio Paños is a BI Product Manager specializing in Quality and Customer Experience at CaixaBank, a role held since 2018. Prior to this position, Sergio worked as a BI Product Manager in CaixaBank Digital Business from 2011 to 2018. Earlier experience includes roles at NIB Solutions Consulting and Neo Metrics as a BI Consultant and Senior Consultant, respectively, beginning with a foundational position as an Analyst Programmer at Electronic Data Systems from 2000 to 2005. Sergio holds a degree in Technical Engineering in Management Computer Science from the Universitat Oberta de Catalunya, completed in 2006.
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