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Anne-Marie Garvie

Group Customer Service Systems Manager at CALA Homes

Anne-Marie Garvie is a seasoned professional in business analysis and change management, currently serving as a Process Excellence Specialist and Business Change Analyst at Cala Group Limited since October 2022. Previously, Anne-Marie held various roles at Standard Life Assurance and Standard Life, including Business Analyst and Change Manager, where responsibilities encompassed large scale transformation projects, process improvement initiatives, and customer service operations. With expertise in end-to-end project lifecycles using both waterfall and agile methodologies, Anne-Marie has successfully managed significant technology migrations and enhancements in customer operations. Anne-Marie holds a Change Management Foundation and Practitioner certification from APMG International.

Location

Dunfermline, United Kingdom

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