Calabrio
Daniel Yeung, PMP, is an experienced project manager with a strong background in business intelligence and customer success, currently serving as a Business Intelligence Project Manager at Calabrio, Inc. since January 2021. Prior to this role, Daniel worked at Visier Inc. as a Project Manager for Customer Success and held positions such as Senior Project Manager at Hyperwallet and Professional Services Project Manager at MaxHire Solutions, where over 43 implementations and training sessions were successfully managed. Daniel's career also includes significant contributions at Talent Technology Corporation, where numerous SaaS product implementations were delivered, and experience as an Executive Search Consultant at Quadrant Consulting. Daniel began a professional journey at the Canadian Embassy in Beijing, where team supervision and process coordination were key responsibilities. Daniel holds a degree in General Arts from Kwantlen Polytechnic University and received education at WCCMT.
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Calabrio
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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Their AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.