Heather Campbell

Senior WFM Consultant at Calabrio

Heather Campbell is a seasoned professional with extensive experience in workforce management, data analysis, and business analytics. Currently serving as a Senior WFM Consultant at Calabrio, Inc. since June 2021, Heather has previously held key roles at Stride, Inc. as a Data Analyst, where skills in creating executive dashboards and developing SQL procedures were honed. Prior experience at Roche involved various analytical functions as a Business Analyst, supporting numerous call centers, forecasting staffing needs, and maintaining reporting solutions. Heather's earlier roles included responsibilities in service logistics and support, ensuring timely assistance in critical medical equipment servicing. Academic credentials include a Bachelor's degree in Marketing from Saint Mary-of-the-Woods College, supplemented by further education at Purdue University.

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