Calabrio
Simona Hera has extensive experience in quality assurance and product development, currently serving as Associate Manager of Product Development - Reporting and Quality Assurance at Calabrio, Inc. since April 2017. Prior roles include Quality Assurance Team Lead at Stytch, Inc. and D&B Cloud Innovation Center, alongside a Senior Quality Assurance Engineer position at Indicee Inc. and Actenum Corporation, where expertise was developed in testing cloud-based business intelligence solutions and scheduling optimization software. Earlier career highlights include a Test Team Lead role at Axonwave Software and Software Test Engineer at Microsoft. Simona holds an Applied Science Certificate in Software Engineering from The University of British Columbia and a B.Sc. in Electrical Engineering from Politehnica University of Bucharest.
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Calabrio
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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Their AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.