Lesley Stewart

Lesley Stewart is an accomplished business improvement professional with extensive experience in project management and customer service innovation. Currently serving as the Head of Business Improvement at Caledonian Sleeper since February 2023, Lesley previously held the role of Project Manager at Hilton, where responsibilities included streamlining finance processes across multiple locations. With a significant tenure at Hutchison 3G from 2003 to 2018, Lesley progressed through multiple roles, ultimately focusing on multi-channel contact management and digital transformation. Early career experiences include customer service roles at Virgin Media and Clydesdale Bank, along with a foundation in education acquired at the University of the West of Scotland and Penilee Secondary.