Pauline Farquhar

Pauline Farquhar currently serves as the Guest Experience Crewing & Support Manager at Caledonian Sleeper since April 2022. Previously, Pauline held various roles at British Airways from May 2009 to October 2019, including Business Delivery Project Manager, Customer Proposition Manager, Airport Station Manager, and Regional Customer Service Manager, where notable achievements included overseeing key projects and strategic initiatives across multiple continents. Prior experience includes serving as Station Operations Manager at Stobart Aviation Services from November 2019 to November 2020, where training and mentoring a team of 48 was a key responsibility, alongside ensuring operational excellence at Glasgow Airport. Education was pursued at Holyrood Secondary School.