Andrew Sawusch

Head of Customer Operations and Onboarding at CaliberMind

Andrew Sawusch has a diverse work experience spanning different industries. Andrew is currently serving as the Head of Customer Operations and Onboarding at CaliberMind since March 2022. CaliberMind is a leading B2B Customer Data Platform for Revenue Marketers. Prior to this role, Andrew was the Sr. Manager of Customer Operations at CaliberMind from January 2021 to March 2022.

Before joining CaliberMind, Andrew worked at The Photo Touch from 2008 to 2019. During their tenure there, they held various positions including Director of Operations, Director of Marketing and Sales, Marketing and Sales Associate, and Administrative Assistant. As the Director of Marketing and Sales, Andrew was responsible for departmental leadership, demand generation, growth management, performance measurement and reporting, sales and customer service enablement, and brand management and strategy.

Andrew also gained experience as an On-Campus Brand Ambassador for Windows Live Messenger in 2007 and as an Impact Team Member for Abercrombie & Fitch Co. in 2004. Andrew worked as an Administrative Assistant at Hinsdale Lake Terrace Apartments in 2004 and at Woodfield Gardens Apartments from 2003 to 2004.

Overall, Andrew Sawusch has a strong background in customer operations, marketing, and sales, with expertise in revenue generation, data analytics, and workflow automation.

Andrew Sawusch earned a Bachelor of Science in Business Administration with dual specializations in Marketing and Management-HR from the University of Colorado Boulder - Leeds School of Business, which they attended from 2005 to 2009. In addition, they have obtained various certifications including a Mastership in Customer Success from Winning by Design in February 2022, and multiple Google certifications such as Advanced Google Analytics, Data Studio, Google Analytics for Power Users, and Google Analytics Individual Qualification, all obtained in October 2020. Andrew has also earned certifications in Inbound, Inbound Marketing, Inbound Sales, and Sales Enablement from HubSpot, all obtained in October 2020.

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