Ivan Jara Bojorquez currently serves as the Head of VIP Customer Service at Caliente Interactive since September 2023, leveraging extensive experience in delivering exceptional service to high-profile clients. Prior positions at Caliente Interactive include VIP Operations Manager and Senior Potential VIP Specialist, where Ivan focused on process innovation, data analysis, and KPI management within the VIP customer service sector. Previous roles at GE and Tecnológico de Monterrey have provided Ivan with a solid foundation in project management and data analytics. Ivan's educational background includes a degree in Mechanical Administrator Engineering from Tecnológico de Monterrey and additional training in Business English from SUNY Empire State College.
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