Carl Lieber

Carl Lieber is an accomplished professional in guest services and operations with extensive experience at the California Academy of Sciences, serving in various roles from Assistant Manager of Guest Experience to Director of Guest Operations since September 2021. Lieber has successfully elevated guest satisfaction scores by 20% through innovative training programs and strategic initiatives, while managing a budget exceeding $3 million effectively. Prior roles include significant contributions as Senior Manager of Business Partnerships, where over $1.8 million in annual revenue was generated through key partnerships. With a background in overseeing museum operations and exceptional customer service, Lieber has consistently contributed to the growth and success of the Academy, welcoming over 1.2 million guests annually. Lieber's academic foundation includes education from St. Johns River State College, completed between 1998 and 2001.