Darrah Zinn is a seasoned Rating and Underwriting Systems Analyst II at California Casualty, where employment began in January 2014. Responsibilities include reviewing actuarial specifications and business requirements to implement necessary changes and developing system specifications for complex business challenges. Prior roles at California Casualty encompassed Rating and Underwriting Systems Analyst I and various customer service positions, where exemplary service was provided, contributing to policy retention and growth. Before joining California Casualty, Darrah worked as a Customer Service Representative at Progressive Insurance, consistently achieving top performance metrics.
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