California Casualty
Mark Pitchford has a diverse and extensive work experience spanning over several industries. Mark is currently working as the EVP and Chief Customer Officer at California Casualty since July 2022. Prior to this, they served as a Board Advisor at EA Buck Financial Services, starting from August 2020. Before that, they worked as a Senior Partner at JLMP Performance starting from June 2019. Additionally, they were an Executive Advisor at Afiniti from July 2020. Mark also has experience in the insurance industry, where they held various leadership roles at Esurance, including Chief Sales and Marketing Officer, Chief Customer Advocate, and Managing Director Sales & Service. Prior to their time at Esurance, they worked at Allstate Insurance as the SVP Direct Sales & Service. Mark has also worked in senior positions at SK Broadband (previously called Hanaro Telecom), Qwest Communications, and AT&T, where they held the roles of CMO, SVP Marketing, and VP Consumer Marketing, respectively.
Mark Pitchford obtained their Bachelor of Science degree in Engineering from Harvey Mudd College, where they studied from 1980 to 1984. Later, they pursued a Certificate in Information Networking at Carnegie Mellon University from 1989 to 1990. Finally, they completed their Master of Business Administration (MBA) degree in Business at Santa Clara University from 1991 to 1993.
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California Casualty
California Casualty is in the sole business of providing individuals with high-quality insurance coverage and service at a competitive price. Since its founding in 1914, California Casualty has been led by four generations of Brown family members. Their unwavering dedication to California Casualty's continued excellence is woven through the entire fabric of our organization. California Casualty's mission is to provide protection and peace of mind for the people that serve our communities. This is evident from the success of California Casualty's long-term relationships with many different groups in the fields of education, law enforcement, and public safety. Special benefits are tailored to meet the unique needs of our customers. These include deductible waivers for cars damaged at school for educators, and premium waivers for the survivors of public safety officers who make the ultimate sacrifice in the line of duty. California Casualty is proud to serve the broader community in many ways. Each year our employees dedicate significant time and effort in a variety of activities to raise money for heart disease and cancer research, and to help those less fortunate with food and gifts during the holidays. We are also pleased to do our part to help the environment, by allowing customers to reduce their mail by opting for electronic payments and document delivery.