Mark Pitchford

Mark Pitchford has a diverse and extensive work experience spanning over several industries. Mark is currently working as the EVP and Chief Customer Officer at California Casualty since July 2022. Prior to this, they served as a Board Advisor at EA Buck Financial Services, starting from August 2020. Before that, they worked as a Senior Partner at JLMP Performance starting from June 2019. Additionally, they were an Executive Advisor at Afiniti from July 2020. Mark also has experience in the insurance industry, where they held various leadership roles at Esurance, including Chief Sales and Marketing Officer, Chief Customer Advocate, and Managing Director Sales & Service. Prior to their time at Esurance, they worked at Allstate Insurance as the SVP Direct Sales & Service. Mark has also worked in senior positions at SK Broadband (previously called Hanaro Telecom), Qwest Communications, and AT&T, where they held the roles of CMO, SVP Marketing, and VP Consumer Marketing, respectively.

Mark Pitchford obtained their Bachelor of Science degree in Engineering from Harvey Mudd College, where they studied from 1980 to 1984. Later, they pursued a Certificate in Information Networking at Carnegie Mellon University from 1989 to 1990. Finally, they completed their Master of Business Administration (MBA) degree in Business at Santa Clara University from 1991 to 1993.