Catherine Courage is vice president of ads and commerce user experience at Google. Previously, she was vice president of customer experience at DocuSign and led customer service teams at Citrix and Salesforce.com, where she was the founding member of the experience team. Courage co-authored the book Understanding Your Users and is an active writer and speaker on design. Her work has been featured in Harvard Business Review, the Wall Street Journal, Fast Company, and TEDxKyoto. In 2011, she was selected by the Silicon Valley Business Journal as one of Silicon Valley’s "40 Under 40" and listed as one of "Silicon Valley’s 100 Most Influential Women" in 2013. Also in 2013, Courage made the Forbes list of “Top 10 Rising Stars at the World's Most Innovative Companies” and was featured separately in the magazine as a “NextGen Mover.”
Courage is an advisor to two entrepreneurial groups, Citrix Startup Accelerator and C100. She served on the board of trustees of the Leukemia and Lymphoma Society. She earned her master’s degree in applied sciences, specializing in human factors, from University of Toronto. When she isn’t working, you’ll find her swimming, biking, and running in preparation for her next triathlon.
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