Joanne Serina

Joanne Serina has a diverse professional background with extensive experience in leadership roles across various companies. At California ISO, Joanne currently holds the position of Vice President, Stakeholder Engagement & Customer Experience, where Joanne focuses on customer service, customer readiness, and stakeholder engagement. Prior to this, Joanne worked as a Director of Operational Readiness and System Operations Manager, demonstrating their expertise in system operations and project management. Joanne also has experience in consulting and software development, showcasing their versatility in different industries. Joanne holds a Bachelor's degree in Management Information Systems from The University of New Mexico.