Yvonne Cheng has extensive experience in benefits consultation and management, currently serving as a Member Benefits Consultant for the California Teachers Association since November 2020. Prior to this role, Yvonne worked for Sequoia Consulting Group as a Client Operations Manager - Benefits, where responsibilities included overseeing benefit implementation and client inquiries. Yvonne's career also includes a position at Genentech as a Xolair Case Manager, providing reimbursement support, and a lengthy tenure at Nordstrom in various managerial roles, where Yvonne excelled in team development and sales strategy, achieving significant annual sales. Yvonne's educational background includes a Bachelor's degree in Business Management with a concentration in Human Resources from Golden Gate University.