Calix
Kent Law

KL

Kent Law

Vice President, Global Customer Support Services at Calix

About

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Org chart

Manager

John Durocher

Chief Customer Officer

Peers

Denis G.

Senior Customer Experience Manager

Christina Wilson

Area Vice President, Customer Success

David Brown

Area Vice President, Customer Success & GTM Transformation

Reports

Arpit Jaiswal

Technical Support Lead

Nick Powaser

Manager, Escalation Support

William Vargas

Global Service Desk Manager

Timeline

Vice President, Global Customer Support Services
October, 2021 - present
Senior Director, Support Services
January, 2020
Director Customer Service
April, 2018
Senior Manager, Technical Assistance Center
September, 2014
Manager, Technical Assistance Center
July, 2011
Supervisor, Technical Assistance Center
August, 2009
Team Lead
December, 2008
Systems Engineer
March, 2007
Associate Systems Engineer
July, 2005

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