Dr. Martin Catchpole is an experienced telecommunications professional with a diverse background in operations management and call center dynamics. Since September 2007, Dr. Catchpole has served as the Owner and Operations Director of Call Catcherz Ltd, having previously held the role of Operations Director at RAC/Aviva Group. Dr. Catchpole's career began in telecommunications as a Call Centre Agent, progressing to Contact Centre Manager at RAC Autowindscreens from February 1998 to January 2008. Dr. Catchpole holds an MBA in Economics from The University of Sheffield, earned between 1994 and 1996.
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