Call & Contact Center Expo US
Denise Yohn is a seasoned keynote speaker and brand leadership expert with over two decades of experience, currently leading Denise Lee Yohn, Inc. since August 2004. As an advisory board member of the Call & Contact Center Expo US and a contributor to the Harvard Business Review and SmartBrief, Denise Yohn provides valuable insights on brand culture and customer experience. In addition to teaching brand leadership through LinkedIn Learning and serving as a faculty member at the Growth Institute, Denise is actively involved in faith and work integration, co-founding initiatives such as the Bay Area Center for Faith, Work & Tech and Faith & Work Journey. With a BA in Psychology and Political Science from Northwestern University, Denise Yohn continues to shape the conversation around exceptional organizational and brand development.
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Call & Contact Center Expo US
The leading call & contact center event is now arriving at the U.S, showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world! Discover the latest trends shaping the future of call & contact centers in our unique educational program, consisting of expert-led seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.