Nikki W.

Nikki W. has extensive experience in credit card management, currently serving as the Credit Card Portfolio Manager at Call Federal Credit Union since July 2015. In this role, Nikki manages all VISA credit card portfolios, overseeing their development, implementation, and evaluation to enhance product growth and member experience. Previous roles at Call Federal Credit Union include Senior Credit Card Coordinator and VISA Credit Card Coordinator, where responsibilities included supporting the VP of Lending and creating engaging VISA promotions. Prior to that, Nikki worked as a Loan Post Closing Specialist at EVB - Eastern Virginia Bankshares from 2011 to 2015, focusing on the review of loan documents for compliance with regulations and ensuring the completeness and accuracy of loan files.