A growing financial cooperative with $400 million in assets and 33,000 members, Call Federal Credit Union provides passionately local banking by opening doors to your financial health. Our mission is to establish relationships that allow us to offer the right products and services that lead to positive financial results for our members and their families. Call Federal was founded in 1962 by the employees of Philip Morris in Richmond, Virginia.  Today, anyone who lives, works, worships, or goes to school in the Greater Richmond area can join.

Banking

Credit

Call Federal Credit Union

John West

Roger Ball

The Customer Service and Support team at Call Federal Credit Union is dedicated to delivering exceptional member experiences by providing assistance and guidance on financial products and services. They manage member inquiries, ensure staff are well-trained in service protocols, and coordinate efficient call center operations, all aimed at fostering strong relationships and promoting financial wellness within the community.

Customer Service and Support

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Other teams at Call Federal Credit Union

Leadership Team

Technology and Operations

Finance and Accounting