Ehrsain Ambriz-Prado

Ehrsain Ambriz-Prado is a seasoned professional in the customer service and travel industry, currently serving as the Call Center Manager at Call the Car since June 2025. Previous roles include Travel Administrator Support at Monster Energy and Call Center Assistant Manager as well as Call Center Supervisor at Catalina Island Company, where Ehrsain focused on system issues resolution and staff training to enhance service quality and sales performance. Ehrsain also has experience as a Group Specialist at Trafalgar Travel, and as a Group Travel Operations Sales Specialist with The Walt Disney Company, leading efforts in sales channels and guest service strategies. Ehrsain's career began as a Restaurant Shift Manager at McDonald’s Corporation and has included roles at Renaissance Long Beach Hotel and Disneyland Resort. Ehrsain holds an MBA and a BS in Business with a focus on Marketing from the University of Phoenix.