Callbox USA
Femia Aguadera has extensive experience in customer service and communication roles, currently serving as the Head of Response and Communication at Callbox North America since June 2015. In this position, Femia oversees the management of inbound inquiries and ensures the delivery of high-quality sales-ready leads to the sales team. Prior to this role, Femia held the position of Quality and Response Handler, as well as Quality and Response Specialist at Capital One and Callbox Asia Pacific. Femia's career began at Callbox USA, where responsibilities included serving as a Marketing Specialist for North America and a Customer Sales Representative.
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Callbox USA
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Callbox is the largest and only global provider of b2b lead generation and sales support services for mid and enterprise businesses worldwide. Using an account-based marketing approach in reaching a global database of contacts from over 45 million businesses, Callbox enables companies to establish and expand markets by connecting with prospects through six lead generation avenues: voice, email, social, chat, website and webinars. To increase sales productivity, Callbox provides support to its clients by giving their sales teams access to a full stack of sales and marketing tools that drive up lead conversion. Equipped with decades of marketing expertise and powered by intuitive sales technology, Callbox helps companies grow their business exponentially. Find out everything you need to know about Callbox – our people, technology, solutions, processes, and the clients that we helped grow into what they are today.