Dominic K. Obeng

Cloud Support Engineer at Calligo

Dominic K. Obeng has a diverse work experience spanning over two decades. Dominic K. began their career as a Planning Intern at Cape Coast Municipal Assembly in 1998 while still a student at KNUST Kumasi. After completing their studies in 2001, Dominic took on the role of Movement Controller II at the UK Ministry of Defence, where they worked until 2007. Dominic K. then joined The Techguys as a Call Analyst for a year before joining RBS as a Service Desk Analyst in 2008.

At RBS, Dominic held multiple roles, including IT Helpdesk Analyst, 2nd Line Remote Desktop Engineer, and DLG Liaison Officer for the DLG Divestment Programme. In these positions, they demonstrated their expertise in resolving faults, providing remote and interactive support, and managing user accounts, mailboxes, applications, and servers.

In 2015, Dominic transitioned to FIS as an IT Technical Helpdesk Analyst, where they performed daily checks of automated payment processing systems and provided support and maintenance for application and batch processing systems.

Dominic then moved to Coventry Building Society in 2016, where they initially worked as an IT Service Desk Analyst, troubleshooting applications and providing remote desktop services. Dominic K. then took on the role of IT Operations Analyst, responsible for critical enterprise data and tape libraries across multiple disaster recovery sites.

Most recently, in 2018, Dominic joined Calligo as a Cloud Support Engineer, leveraging their expertise in cloud-based technologies and providing support to clients.

Overall, Dominic K. Obeng has built a strong foundation in IT support and operations across various industries, demonstrating their ability to adapt to new technologies and environments.

Dominic K. Obeng has a diverse education history. Dominic K. started their education at Aburaman Secondary School from 1988 to 1995, where they obtained a degree in O Level with a focus on Liberal Arts and Sciences/Liberal Studies. Dominic K. then attended Adisadel College from 1993 to 1995 and completed their A Levels in Arts.

After completing their secondary education, Obeng enrolled at KNUST in 1997. Dominic K. pursued a Bachelor's degree in Development Planning and successfully graduated in 2001.

Continuing their educational journey, Obeng attended the Defence School of Logistics from 2003 to 2004 and obtained a Diploma in Movement Controller.

In 2007, Obeng pursued a Master's degree at the University of Nottingham. Dominic K. studied Management of Information Technology and completed their MSc in 2008.

Additionally, Obeng has obtained several certifications to enhance their qualifications. In 2006, they obtained the COMPTIA Network + certification from CompTIA. In 2015, they achieved the ITIL Foundation certification. Furthermore, Obeng holds a COMPTIA A+ certification, although the details of its institution and year of completion are unavailable.

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Previous companies

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Timeline

  • Cloud Support Engineer

    September, 2018 - present