CallScripter
Wil Sokanovic is a skilled customer and contact professional with over 10 years’ experience in the contact centre industry, Wil is passionate about delivering dynamic solutions and exceptional customer experience. Having worked in various senior operational positions coupled with a strong technical background Wil is able to intuitively pick up on the needs and wants of customers. He uses this understanding to deliver solutions that cater for both operational and technical requirements.
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CallScripter
The CallScripter solution was conceptualised from an in-house need from our 24/7 outsourced call centre 13 years ago.