Richard O'Brien

Richard O'Brien is an experienced professional in service delivery and management, currently serving as Service Delivery Manager at Calor Gas Ltd since August 2019, following roles as Colleague Services Manager and Customer Service Desk Team Leader. Previous experience includes managing desktop services at Holland & Barrett from May 2018 to August 2019 and serving as Technical Service Delivery Coordinator at BT Expedite from October 2013 to March 2018. Richard O'Brien also held positions as SSD 2nd Line Manager at BT, Senior Analyst from 2004 to 2008, and Support Analyst from 2002 to 2004 at BT Expedite. Richard O'Brien holds a BA in Business Administration, Management and Operations from the University of Derby, completed in 1999.