Brian Tivnan is an experienced technology professional with a strong background in managed solutions, network, cloud, and hosted IT management. Currently serving as a Customer Service Manager at NTT Global Data Centers and a Senior Manager of Service Delivery at CALYX, Brian has held various leadership roles in service delivery, change management, and incident management. Previous positions include Senior Manager of Service Delivery at Crown Castle, Senior Client Success Manager at Lumen Technologies, and Senior Service Assurance Manager at CenturyLink. Brian's career spans over two decades, with extensive experience in client account management and project management across multiple organizations, including CenturyLink Technology Solutions, Qwest Communications, and AT&T Growth Markets. Educational pursuits include ongoing studies at the University of Southern Maine and Northeastern University.
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