Chris Nice

Chris Nice is an experienced professional with a diverse background in customer service and management. Currently serving as a Senior Customer Experience Manager at Cambridge International Education since January 2015, Chris manages complaints and escalations while providing expert guidance to exams management teams. Previous roles include City Ambassador at Cambridge BID, where engagement with tourists and business liaison was key, and Restaurant Manager at Harriets Cafe Tearooms, focusing on team leadership and exceptional service. Early career experiences include administrative roles at Cambridge Assessment and assistant management at Greene King, The Bakers. Chris holds a degree in Professional Legal Studies from Anglia Ruskin University and has completed management training through the Chartered Management Institute and BCS.