Stephen Walker Acii

Stephen Walker MBA ACII is an accomplished insurance professional with extensive experience in claims management and operations. Currently, Stephen serves as a Consultant Expert at Camelot and as a Director at Gap Advisory, focusing on leveraging technology to create value in the insurance sector. Prior roles include Head of Property and Fleet Claims and Director of Claims Customer Delivery & Operations at Covéa Insurance, where Stephen managed significant claims volumes and budgets. Stephen also held leadership positions at Provident Financial Group and Aviva, demonstrating a consistent track record of improving claims processes and enhancing customer service. Stephen holds an MBA from Northumbria University and is a Chartered Insurer with the Chartered Insurance Institute.