CampusESP
Andrew McDermott is the current Customer Success Manager at CampusESP. Andrew has over 18 years of experience working in various positions in the field of education. McDermott began their career as a Clinician at Chestnut Health Systems in 2003. Andrew then became the Residential College Director at Washington University in St. Louis in 2007. In 2012, they took on the role of Assistant Director of Residential Life at Temple University. Andrew has been in their current position since 2021.
Andrew McDermott has a Master of Social Work (M.S.W.) from Washington University in St. Louis, a Graduate Certificate in Human Resources Management and Services from Fox School of Business at Temple University, a Bachelor of Arts (B.A.) in Psychology from Missouri State University, and a High School Diploma from McCluer North High School.
Their manager is Dave Becker, Co-Founder & CEO. Andrew McDermott works with Melissa Simms - Customer Success Manager, Brooke Sterneck - Director of Product, and James Bright - Co-Founder & CTO.
CampusESP
CampusESP addresses family, college and student needs by creating an online experience that focuses on the development of the family-college relationship. Parents and families can view student progress, campus news, campus events, and topics important to families. CampusESP is unique in utilizing student data, via a FERPA waiver process, to create a personalized experience for families that focuses their involvement and creates an experience for the college parent journey. The CampusESP platform: • Centrally manages family information & involvement preferences, streamlining college outreach efforts, • Provides information over a variety of devices (Web, mobile, email), building parent trust, and • Proactively alerts parents on topics requiring action, facilitating student success. Many campuses already form relationships with parents during the recruitment process. CampusESP extends those relationships after the student has initially enrolled and during each year they return.