Douglas Pasini

Douglas Pasini is a data and business analyst with a diverse background in customer service and accounting. Currently at Canada Drives since December 2021, Douglas has held positions ranging from Junior Data Analyst to Purchasing Analyst. Prior experience includes working as a Bilingual Customer Service Specialist at Shopify, where Douglas contributed to merchant growth through performance metric analysis, and at Scotiabank as a Customer Service Representative, focusing on customer banking patterns and fraud detection. Earlier roles included a Valet Ambassador at Impark and a Junior Accountant at Real Assessoria Empresarial, where Douglas implemented automation to enhance productivity. Douglas holds a Certificate in Applied Data Analytics from the British Columbia Institute of Technology and a Bachelor's degree in Accounting from UCS - University of Caxias do Sul.