Frank Santini is a seasoned professional in business analysis and system requirements documentation, currently serving as a Senior Business System Analyst at Canada Life since October 2022. Prior to this, Frank worked at Bell Canada for over 15 years in various roles including Senior Business Analyst and Business Analyst, focusing on the full project lifecycle from analysis and design to testing and implementation. Frank's earlier experience includes positions at TD Insurance and TD Waterhouse Private Client Services, where responsibilities involved eliciting business requirements, documenting business processes, and improving operational modes. Frank holds a Bachelor's degree in Management and Economics from the University of Toronto Scarborough College.
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